← All books by Harjeet Khanduja·Published by SAGE Response·Foreword by Harsh Goenka
For managers, CXOs and MBA students

Leaders earn many times more than an average employee. Is it because they work more?

No. It is because of the decisions they make. How Leaders Decide shows how to tackle the biases and risks that quietly steer every organisational decision, with stories from more than 160 real organisations.

120Concepts explained
250Real examples
160+Organisations
25Chapters
How Leaders Decide book cover by Harjeet Khanduja
Harjeet Khanduja, author of How Leaders Decide
30+Awards
Written by Harjeet Khanduja

Senior Vice President, Human Resources at Reliance Jio

Known as the R. K. Laxman of Business for turning complex ideas into simple stories. An alumnus of IIT Roorkee and INSEAD, he has made and watched business decisions for three decades, and poured that experience into this book.

  1. SHRM Top HR Voices India 2026
  2. Top 200 Global Leadership Voices
  3. ET Top 20 HR Influencers
  4. SHRM Top 50 HR Social Media Influencers
  5. Top 100 Global Thought Leaders
  6. HR Personality of the Year
  7. HR Leadership Award
  8. Pride of Nation Award
  9. Four patents
  10. TEDx speaker and LinkedIn Power Profile
We are the decisions we make

The very existence of an organisation depends on what its leaders decide

Every leader decides all day. Most of those decisions are made in a hurry, in a group, with half the data and a few biases sitting quietly at the table.

⏱️
Decide quicklywhen the market changes overnight
👥
Decide in groupswithout losing the best idea in the room
📊
Decide with dataand know when data is not enough
🧭
Decide what is rightwhen values and targets pull apart
🛡️
Decide against biasauthority, comfort zone and conformity
🙋
Empower the front lineto decide without waiting for you
🛠️
Execute the decisionbecause a decision is only as good as its execution
🔍
Evaluate the decisionand learn before the next one
Here is the truth

Waiting is also a decision

12,930

Indian companies closed down in 2020 to 21 during the pandemic. They decided to wait instead of quickly aligning their business to a changing environment.

Quoted by the author at the launch of the book
2

impediments sit behind most poor decisions. Missing information and human irrationality. The book shows how to spot both before they cost you.

From How Leaders Decide
So what is decision making?

An interplay of strategy, process, design, values and culture

Organisational decision making is not one person picking an option. It is a walk through a minefield of biases and execution issues. This book maps that minefield, from analysing key decisions of the past to shaping new ones.

Foreword by Harsh Goenka, Chairman, RPG Enterprises

“Kudos to Harjeet for writing such a phenomenal book on the most dominant subject of current times. In his lucid writing style, he engages in conversations around various decision-making models and behaviours in the business context.”

“This book is a knowledge transfer to all executives and leaders.”
Introducing

How Leaders Decide

One book that takes a decision from the moment it is made to the moment it is evaluated

①

Decide better

Why organisational decisions are different, and how to build decision driven organisations, competencies and a toolkit.

Parts 1 and 2
②

Beat the biases

Build an environment of trust, ethics and creativity, and spot the biases that quietly ail decisions.

Parts 3 and 4
③

Execute and evaluate

Plan, execute, manage change, communicate with impact and judge whether the decision worked.

Part 5
✍Foreword by Harsh Goenka 📐Decision trees, Markov chains and game theory 25Years of SAGE Response
Paperback · 348 pages Buy on Amazon
Here is what you get inside

Five parts. Twenty five chapters. One decision cycle.

From why organisational decisions are different, to making them effective, to the environment and biases around them, to executing and evaluating them.

Organizational Decision-making Is Different

Why decisions inside organisations follow their own rules

1
Power of Decisions
2
Managers Too Make a Lot of Decisions!
3
When Groups Decide
4
Quick and Dynamic Environment
5
How Practical Are Decision-making Styles and Philosophies?

Making It Effective

Organisations, people, data and tools that decide well

6
Decision-driven Organizations
7
Empowering the Front Line
8
Data-driven Decision-making
9
Decision-making Competencies
10
Decision-making Toolkit and How to Use It

Nurturing a Decision-making Environment

Trust, ethics, diversity and creativity

11
Laugh with Many, Don’t Trust Any
12
What Is the Right Thing to Do?
13
Strength Lies in Differences
14
Creativity Is Contagious
15
Disconnect to Reconnect

Biases That Ail Organizational Decision-making

The quiet forces that steer decisions the wrong way

16
Unintelligent Passion
17
Authority Bias
18
Comfort Zone Bias
19
Conformity Bias
20
Indecision

Decision Execution Life Cycle

Because a decision is only as good as its execution

21
Execution Planning
22
Execution Methodology
23
Change Management
24
Impactful Communication
25
Decision Evaluation Framework
How Leaders Decide book cover
Data driven decision tools inside

Models you can actually use

Along with the stories, the book walks you through the quantitative tools leaders use to make data driven and design led decisions.

Assignment Model · Travelling SalesmanTransportation Model · RoutingMarkov Chains · Brand SwitchingZero Sum Game StrategiesDecision Tree Analysis
Paperback · 348 pages Buy on Amazon
Can't believe a single book can do this?

Leaders who have read it believe it

10leaders and professors endorse the book
3IIM and global business school voices
160+organisations in its stories
Not your average theory book

Real stories, simple frameworks, practical tools

Every framework comes alive through a real organisation's story. Here are a few you will meet in the book.

Frameworks to remember

Easy acronyms for hard decisions

Rules of thumb

For the moment of decision

Concepts explained simply

A few of the 120
120Concepts 250Real life examples 160+Organisations
Paperback · 348 pages Buy on Amazon
Who is this book for?

Everyone whose decisions shape other people's work

🏢

Business leaders

at every level who want to get decisions right and make them stick.

🧭

Practising managers

who make many small decisions a day and want a sharper way to make them.

🎓

MBA students

who want a lucid primer on decision making before they step into corporate roles.

💻

Tech professionals

who solve hard problems and want to recognise the decision skills that make them successful.

🤝

HR professionals

who build decision driven organisations, empower the front line and lead change.

🚀

Aspiring leaders

who want to move up the career ladder and do well in their personal lives too.

Make your decision now

Your next big decision deserves a better method

Read one chapter before your next review, hiring call or strategy meeting, and notice the difference.

How Leaders Decide paperback
Paperback
348 pages
  • 5 parts and 25 chapters
  • 120 concepts and 250 real examples
  • Foreword by Harsh Goenka
  • Published by SAGE Response

Prices and availability are set by the retailer.

Published by

SAGE Response

The business books imprint of SAGE Publishing, which Sara Miller McCune founded in 1965 to support the dissemination of usable knowledge. SAGE Response publishes practice based, reader friendly books for managers, professionals and students.

1965SAGE founded
25 yearsof SAGE Response in 2022
New DelhiSAGE India headquarters
How Leaders Decide · Paperback · Foreword by Harsh Goenka Buy on Amazon